VoltPay

Support

If you need assistance please contact us via email or get in contact on Twitter. We're here to help.

VoltPay is a simple point of sale app to supercharge your business by accepting Bitcoin payments over the Lightning Network.

VoltPay is so easy to use you will need no technical knowledge and compared to other services you don't need to own Bitcoin to get started. We'll have you ready to accept payments in minutes.

Currently to use VoltPay is completely free.

We will be introducing paid subscription tiers but we will always have a free tier available. We want to support micro/small businesses as best we can and we believe making payment processing extremely affordable is the best way to achieve this.

For refunds and withdrawals on-chain or lightning routing fees will be applied to the transactions. We do not add any fees on top of these. Lightning routing fees are general very very low (near 0).

Currently we support Bitcoin. This will be the only digital currency supported by VoltPay, however in the not too distant future we will be looking to add support for certain fiat currencies as well.

Go to the Apple App Store or Google Play store and download the VoltPay app. Once you have downloaded the app tap Create account and enter your business name, email and create a secure password.

An email will be sent to your address with a confirmation code. Enter the code in the app and you're ready to go. You can now start creating your product catalogue or create invoices on the Keypad screen with custom items.

  1. Add the required products or custom items to the shopping cart
  2. Once all items have been added tap the Cart button
  3. Check that all items displayed are correct then tap the Pay button
  4. A lightning invoice QR code will be displayed on the screen. Your customer should scan the QR code with their lightning wallet and pay the invoice
  5. Once the payment has been transferred the app will update confirming that the invoice was paid

  1. From the Balance screen tap the Incoming transactions option
  2. Find the paid invoice that you would like to refund
  3. Tap the refund button at the bottom of the screen
  4. Enter a lightning invoice provided by your customer for the refund amount
  5. Tap the "Confirm refund" button

  1. Once logged in to the app go to More then Withdrawals. Tap the icon in the top right of the screen to create a new withdrawal.
  2. Enter a lightning invoice or a valid on-chain bitcoin address and amount
  3. The network transfer fees will be displayed. If you are happy with this tap the Withdraw button
  4. If your account requires withdrawal confirmation you will be emailed a confirmation code. Enter the code in the confirm screen
  5. Withdrawals are batched. Check back on your withdrawal in a few minutes and it will have been processed

We have quite an extensive roadmap of features that we will be working on over the next few months. In addition to this we welcome your feedback and would love for you to get in touch with any feature requests.

If you have found an issue with the app please get in contact via email or Twitter and we'll sort it out. Provide as much detail as possible including screen shots and what device you are using.